VEG Emergency Vet in Cambridge, Massachusetts

Incredible experience from intake to discharge even under extreme stress. These guys saved my cat's life and let me be by her side every step of the way. Initially, our wait time was a little long for being late at night, only because they fast tracked a dangerous and time sensitive condition in another pet, which I understand and completely respect. Seeing that actually gave me even more faith in the quality of care. Once it was our turn, they quickly examined and grabbed samples to determine the cause of her symptoms as soon as possible. Once we were narrowed down to kidney problems, a plan of attack was immediately formulated and implemented. Though my best friend of sixteen years had to be hospitalized, I have never trusted anyone more with her health and wellbeing than the staff at this establishment. They did everything they could to make her comfortable for her two night stay, letting me leave my jacket with her and even offering to let me stay the night just to be close. While I did have to decline as I had another cat at home, they let me know about the generous open door policy which I took advantage of. I was involved in her care from treatment even when I wasn't there with regular updates and wonderful photos which I'm probably getting framed. Overall, there's nothing in this world like seeing the life come back to your furry friend, and VEG made it possible for us. Thank you!!

While I’m not thrilled my cat rigatoni had an emergency, I am beyond thankful for the team that I met at VEG! They were incredibly compassionate professional and communicative. I felt like I had a front row seat to Toni’s care and plan, and even got to visit him when had to stay overnight! Thank you thank you to Dr Cassale and Dr Estes , as well as Primrose and all the other amazing folks who helped our kitty out! Toni is home and healthy thanks to their work!

VEG was probably one of the best emergency animal hospitals I’ve been to. Our male cat was squatting around the house and we immediately knew what that meant. He had a urinary blockage and could not pass his pee and needed to be manually drained or the pee would back up and cause kidney damage. We called the front desk to speak with a vet tech who told us we need to bring him in immediately. We brought him in and were so overwhelmed but everyone was so kind to us. They got to work on him immediately with no wait and were able to start administering pain meds to make him comfortable. Of course the cost for treatment was very high and both my partner and I lost our jobs that week so we were extremely distressed over the cost. The receptionist helped talk through financing options which we ultimately ended up doing while we wait for pet insurance reimbursement. They allowed us to watch the procedure and hold his paw and rub his head as they helped him which I thought was really cool but also transparent and kept us calmer. They gave us snacks and water and told us we could even tat at the night but we decided to go home to our other cat and come back in the morning. Duffy stayed 2 days in the hospital and we were able to visit as many times as needed and he was so happy to see us. They also would text us photos and funny little updates about Duffy which was so sweet. He’s back at home recovering and we cannot stop talking about how great this hospital was truly. I wish they were a regular clinic as I would just bring my cats in for regular checkups if I could!!!! I cannot thank the VEG staff enough for what they do.