VEG Emergency Vet in Schaumburg, Illinois

VEG ER in Schaumburg took wonderful, personal care of my "baby Boy" Simba the Doberman. He had eaten a lot of a plastic ball (we thought we'd thrown away but he found it under the bed) and in 5 minutes had digested A LOT of it. Our local emergency vet (wonderful folks too) suggested that he get the pieces scoped out and my husband found VEG in Schaumburg. They made us feel welcome from the moment we walked in. It is a little "startling" at first because this is an "open air" emergency care facility - and I'd never seen that before. In other words, the doctors and vet techs are all in the open, and you see what's going on (which is rather fascinating, and def. makes you feel more appreciative of all they do). The facility was also very clean and my husband and I appreciated being able to be with our dog the whole time. For some of the procedures, you are invited to watch if you want (hubby - yes, me - no way). There were couches for pet parents, and bed and blankets for your pet after the procedure, and many smiles, encouraging words, comfort and even some laughter. No emergency vet service is going to be "cheap" or anywhere close to the cost of your regular vet during regular hours. However when you experience the expertise, are aware that the anesthesiologist stayed 55 minutes over his shift to ensure that your "baby boy" stayed under and everything was successful, that the Doctor was "excited" to scope out all those darn pieces, and everyone was enamored with your sweet Doberman, you understand that you are paying for an emergency highly specialized service and yep, the cost is gonna reflect that. We are blessed to have found and been treated by VEG ER of Schaumburg.

Got an elderly, special needs pup that’s very dog reactive but he absolutely loves every person he ever encounters. He’s kind of big, a little scary looking and very vocal. We took him to the Oak Brook ED and they were absolutely slammed. The problem is, he needs to be sequestered while he’s at the vet and while they were obviously willing to treat us, it was pretty clear that his needs were going to be a drain on their resources during an especially busy time. The vet came to see us to make sure he wasn’t critical and asked if we’d be willing to go to their Schaumburg location so he could get the attention he needed. While not an ideal option, it was a perfectly reasonable one. She verified that he wasn’t in immediate distress so I packed him up and we made the trip. The folks at Schaumburg were rockstars. They treated us like they knew him already, explained everything clearly and took care of our guy. Everything took as long as it should’ve and the staff, clinical and support, were amazing. No one wants to take a pet to the ED but if you have to, don’t hesitate, these folks know their trade. A huge shout out to the staff at Oak Brook and Schaumburg.

I cannot thank the team at VEG Schaumburg enough for the incredible care they gave my dog Remy. From the moment we arrived everyone was so kind and welcoming. They treated both my dog and I with genuine care. After Remy’s surgery they allowed me to stay overnight with her so I could be by her side. They are open 24 hours, which is very convenient. The room set up for family’s including a sofa bed is very considerate. My Son was able to visit w us as well. I wish I remembered all of the team members names who constantly checked on us and answered all of our questions and made sure Remy was comfortable and safe. Dr. Chernock is genuinely compassionate. He had a lot of patience for me at such a stressful time. Dr. Carney performed surgery, she is a Rock 💫 Star. Dr. Chernock and Dr. Carney complement each other very well. Dr. Carson the anesthesiologist is hands down the best, effortlessly winsome. Shout out to Alexis, Shannon, Christel, and the rest of the amazing staff. I am beyond grateful. They went above and beyond. Thank you.